—Pricing
A real free tier. Paid tiers start at $9/mo and grow with you — add properties and seats à la carte on every paid tier, or upgrade tiers when it's cheaper.
Free · 1 property
For the one-property host with the occasional stay.
$90/yr — save $18
$9/mo · 1 property
For the independent host running one listing year-round.
$190/yr — save $38
$19/mo · 5 properties
For the host with a small portfolio.
$790/yr — save $158
$79/mo · 10 properties
For co-hosts, boutique managers, and API users.
Managing more than 100 properties? Let's talk →
The public REST API and signed webhooks are Pro-tier features. Start with the developer docs, review the partner integration pages, or talk through partner fit if you need a DPA, contract terms, or a rollout beyond self-serve Pro.
—The math
Solo is $9/mo. A single documented, acknowledged fee — one smoking incident, one extra-guest case, one unauthorized party — outweighs about five years of the plan that produced its evidence.
PreArrive doesn’t collect fees. We produce the dated, signed record. What a platform or insurer does with that record is at their discretion.
—See the artifact
Pricing compares plan cost to a documented fee amount. The certificate, the verification path, and the API are right here — pick a tier with the work it produces in front of you.
Most of our hosts run one or two properties. Free is a real product — you can sign every guest forever; you just hit volume caps if you scale. Paid tiers exist for the hosts whose property count or monthly packet volume outgrows Free, not as a paywall on the part of the product that matters. Every paid tier lets you add extra properties and seats à la carte, so you only upgrade tiers when the next tier becomes cheaper or unlocks a feature you need.
—Common questions
No. The certificate is evidence. It is a tamper-evident record of what the guest saw and acknowledged, written in the language that Airbnb’s Resolution Center, an insurer, or a small-claims clerk wants to see. PreArrive does not litigate the dispute for you.
No. They click an email link, tap each rule and fee on their phone, and draw a signature on the page. About 90 seconds. Mobile-first, no app store involved.
No tool does that, including ours — the Resolution Center weighs evidence and decides at its discretion. What it looks for is a fee disclosed in the listing AND acknowledged by the guest. PreArrive gives you a paste-ready "Additional Rules" block for the listing field, plus the signed acknowledgment record. Both halves of the requirement, in one place.
The same packet works for any reservation source, and that source is captured on the certificate. The Airbnb-block paste is specific to Airbnb’s resolution flow. For everything else the certificate itself is the artifact you submit.
Yes. one property, 1 sync source, 10 packets/mo, 3 rules + 3 fees per packet, 1 packet per property, one active reservation at a time. Solo at $9/mo removes the volume caps and adds branding when you want it.
Yes. Paid plans support tier-specific property add-ons ($7/mo on Solo, $5/mo on Host, $3/mo on Pro) and $5/mo teammate-seat add-ons. Adjust quantities with the +/− steppers on your in-app Billing tab (owner-only; changes are prorated automatically). The Stripe Customer Portal is just for invoices, card, and cancellation. Your dashboard caps update right away. You only upgrade tiers when the next tier becomes cheaper, or when you need features like per-property branding, custom domain, or API access. The app nudges you when that happens.
Two events with timestamps and IPs: the email click (guest opened your branded link) and the signed action (guest tapped through every rule and fee and drew their signature). Both are written to the certificate alongside a SHA-256 hash of the packet contents.
Build a packet once, send it on every reservation. Free covers one property. Paid tiers start at $9/mo when you outgrow the volume caps.