PreArrive for solo hosts.

One or two listings, no property-management system, the calendar run on nights and weekends. PreArrive is built first for you. Here is why, and which plan fits.

If this sounds like you.

You are a US host with one or two listings on Airbnb, sometimes also VRBO. There is no PMS and no team. You run the listing yourself, around a job or the rest of your life.

You are not trying to build a portfolio empire. You want the place to earn cleanly, without a guest who ignores the rules quietly eating a weekend of revenue.

What you're actually trying to do.

The job to be done is simple: stop absorbing the cost of guests who break the rules, and have something to attach to an AirCover, insurance, or small-claims filing that is not a screenshot of a chat. The hosts on this page tend to have a recent dispute on their mind. What brings them to PreArrive is wanting the next guest to actually read and sign the rules so that fewer disputes happen at all.

What changes with PreArrive

  • Every guest signs a timestamped acknowledgment before check-in
  • A real PDF certificate to attach to an AirCover or insurance claim
  • A paste-ready "Additional Rules" block for your listing
  • About ninety seconds for the guest, nothing to install
Recommended plan
Free $0

For the one-property host with the occasional stay.

Free covers one property. It is real, not a trial: a full audit-trail PDF certificate, forever. Most solo hosts can start and stay on Free. Solo at $9/mo removes the volume caps and adds branding when you want it.

A rule in a listing isn't a record.

Whatever your scale, the failure mode is the same. The host has the rule written down and a folder of photos — and the AirCover claim still comes back with nothing. That's the disclosure–acknowledgment gap: your listing proves the rule existed, but not that the guest agreed to it, and a platform cannot defensibly charge a card on disclosure alone.

PreArrive collects the acknowledgment half: a line-by-line, timestamped record, signed before check-in, with a two-event audit trail and a content hash. You cannot build that after a stay, which is the whole point of doing it before one.

Page 1 of a PreArrive signed-acknowledgment certificate — vellum paper, double border, signed sample Open the sample certificate PDF

One property, one packet, every guest signed.

Build a packet once, send it on every reservation, get a signed PDF certificate back. Free covers one property forever — not a trial. The certificate is evidence, not a verdict — it makes your case legible to AirCover, an insurer, or a small-claims clerk.

  1. 1

    Start free, no card

    Sign in with email or Google. Free covers one property.

  2. 2

    Build your packet

    House rules, fees, arrival notes. We seed the starter list, you edit.

  3. 3

    Send on every reservation

    One link to the guest. PDF certificate back in your inbox once they sign.

Related, if you're going deeper.