—For solo hosts
One or two listings, no property-management system, the calendar run on nights and weekends. PreArrive is built first for you — here is why, and which plan fits.
01Who this is for
You are a US host with one or two listings on Airbnb, sometimes also VRBO. There is no PMS and no team — you run the listing yourself, around a job or the rest of your life.
You are not trying to build a portfolio empire. You want the place to earn cleanly, without a guest who ignores the rules quietly eating a weekend of revenue.
02The job to be done
The job to be done is simple: stop absorbing the cost of guests who break the rules, and have something to attach to an AirCover, insurance, or small-claims filing that is not a screenshot of a chat. The hosts on this page tend to have a recent dispute on their mind — what brings them to PreArrive is wanting the next guest to actually read and sign the rules so that fewer disputes happen at all.
Free is real, not a trial: one property, a full audit-trail PDF certificate, forever. Most solo hosts can start and stay on Free. Solo at $9/mo removes the volume caps and adds branding when you want it.
Free · $0
For the one-property host with the occasional stay.
03Why a signed acknowledgment
Whatever your scale, the failure mode is the same. The host has the rule written down and a folder of photos — and the AirCover claim still comes back with nothing. That's the disclosure–acknowledgment gap: your listing proves the rule existed, but not that the guest agreed to it, and a platform cannot defensibly charge a card on disclosure alone.
PreArrive collects the acknowledgment half: a line-by-line, timestamped record, signed before check-in, with a two-event audit trail and a content hash. You cannot build that after a stay, which is the whole point of doing it before one.
04Start here
Build a packet once, send it on every reservation, get a signed PDF certificate back. Free is real, not a trial — one property, forever. The certificate is evidence, not a verdict — it makes your case legible to AirCover, an insurer, or a small-claims clerk.
05Keep reading