—Features
Built for hosts who want to see exactly what they're getting before they sign up. Sections below are organized by what you're trying to do, not by the feature's marketing name.
01Section
House rules, itemized fees, the welcome message, WiFi, door code, safety notes, and check-in instructions — all editable text, no template-fighting. Release controls keep selected arrival details invisible until the guest has signed, while safety information stays visible.
Free covers one property for packet basics. Solo+ unlocks branding and removes the caps.
02Section
Bookings flow in three ways depending on plan, and the system de-dupes across them so you don’t end up with two of the same stay.
Free supports manual entry + one iCal source. Solo+ adds the rest.
03Section
The guest gets one branded email with a single link. The page is mobile-first. There is no app, no ID scan, no biometric matching, and no payment fields — just rules, fees, and a drawn signature.
Available on every plan. Photo capture is Solo+ when the property has it on.
04Section
The PDF certificate is a tamper-evident artifact — content hash, two-event audit trail, IPs and timestamps. Anyone can verify it via the QR code, no PreArrive account required.
Available on every plan. CSV export is Pro.
Open the sample certificate PDF
05Tier comparison
The matrix below is generated from the same plan-cap table the server enforces. If a row says "Unlimited" or "5 properties," that's the limit in effect for that tier — not a marketing number.
| Capability | Free Free | Solo $9/mo | Host $19/mo | Pro $79/mo |
|---|---|---|---|---|
Packet building | ||||
| Properties under one account | Free: 1 | Solo: 1 | Host: 5 | Pro: 10 |
| Rules per packet | Free: 3 | Solo: Unlimited | Host: Unlimited | Pro: Unlimited |
| Itemized fees per packet | Free: 3 | Solo: Unlimited | Host: Unlimited | Pro: Unlimited |
| Packets per month | Free: 10 | Solo: Unlimited | Host: Unlimited | Pro: Unlimited |
| Overlapping reservations | Free: Not included | Solo: Included | Host: Included | Pro: Included |
Reservation intake | ||||
| Manual entry + paste-from-Airbnb | Free: Included | Solo: Included | Host: Included | Pro: Included |
| iCal sync (Airbnb / VRBO / Booking.com) | Free: 1 source | Solo: All sources | Host: All sources | Pro: All sources |
| Forward-email parsing (auto-attach guest) | Free: Not included | Solo: Included | Host: Included | Pro: Included |
| REST API ingestion | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
Guest signing experience | ||||
| Branded email + single signing link | Free: Included | Solo: Included | Host: Included | Pro: Included |
| Mobile-first, no app, no ID scan or biometric matching | Free: Included | Solo: Included | Host: Included | Pro: Included |
| Per-item tap acknowledgment + drawn signature | Free: Included | Solo: Included | Host: Included | Pro: Included |
| ESIGN/UETA consent capture | Free: Included | Solo: Included | Host: Included | Pro: Included |
| Optional photo at signing (SELFIE-SPEC) | Free: Not included | Solo: Included | Host: Included | Pro: Included |
| Resend reminders + late-sign alerts | Free: Included | Solo: Included | Host: Included | Pro: Included |
The certificate | ||||
| Tamper-evident PDF + SHA-256 | Free: Included | Solo: Included | Host: Included | Pro: Included |
| Two-event audit trail (click + sign, IPs + timestamps) | Free: Included | Solo: Included | Host: Included | Pro: Included |
| QR verification (anyone can run) | Free: Included | Solo: Included | Host: Included | Pro: Included |
| CSV export of the audit trail | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
| 7-year retention | Free: Included | Solo: Included | Host: Included | Pro: Included |
Listing-side disclosure | ||||
| Auto-generated Additional Rules block | Free: Included | Solo: Included | Host: Included | Pro: Included |
| Free no-login generator at /airbnb-additional-rules-generator/ | Free: Included | Solo: Included | Host: Included | Pro: Included |
Branding | ||||
| Custom color + logo on signing page | Free: Not included | Solo: Included | Host: Included | Pro: Included |
| Per-property branding (different color/logo per listing) | Free: Not included | Solo: Not included | Host: Included | Pro: Included |
| Custom subdomain (you.prearrive.com) | Free: Not included | Solo: Included | Host: Included | Pro: Included |
| Custom domain (packet.your-site.com) | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
Team & operations | ||||
| Teammate seats (Admin / Member) | Free: 0 | Solo: 0 | Host: 3 | Pro: 5 |
| Per-property Property-Owner logins | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
| Stripe Customer Portal (add-on properties + seats) | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
Developer & API | ||||
| Public REST API (v1) | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
| Signed webhooks (HMAC-SHA256) | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
| Test mode + idempotency | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
| Scoped API keys + rotation | Free: Not included | Solo: Not included | Host: Not included | Pro: Included |
Free covers one property forever. Paid tiers start at $9/mo when your volume outgrows the caps — not when you 'unlock' the real product.