—Press & media kit
Approved boilerplate, the facts, free resources worth citing, logos, and a founder who answers email. Use anything on this page without asking. If you need something that isn't here, write to hello@prearrive.com.
01Boilerplate
PreArrive gets short-term rental guests to read, acknowledge, and sign the house rules and itemized fees before check-in, and gives the host a tamper-evident PDF certificate for the file.
PreArrive (prearrive.com) is a pre-arrival acknowledgment tool for US short-term rental hosts on Airbnb, VRBO, Booking.com, and direct booking. The host builds a packet of house rules and itemized fees once; each guest gets a link, taps each rule and fee individually on their phone, and signs in about ninety seconds with nothing to install. The host receives a PDF certificate with a SHA-256 content hash, a two-event audit trail, and a QR code anyone can use to verify it. PreArrive does not replace a PMS, does not verify IDs, and does not give legal advice: the certificate is evidence, not a verdict. It is built and operated by Parameter LLC, a small US software company.
02Fast facts
03Free resources
If you're putting together a resource list or a tools roundup, these are free, need no login, and are written to stand on their own.
Type rules and fees, get a paste-ready Additional Rules block for the listing. Runs in the browser, no account.
Estimates the dollar value of fee disputes a host would want documented across a year. Sizes exposure, not recovery.
A copy-pasteable starter house-rules block and itemized fee schedule, with a one-page PDF.
Occupancy, fees, damages, quiet hours, and cancellation in one plain template, with a downloadable PDF.
How to size a cleaning fee to the real turn cost, with a printable worksheet.
What AirCover asks for in a damage claim, item by item, and what a host can prepare before arrival.
04Brand assets
Please don't recolor or stretch the mark. The brand color is forest green, #2F5D4A. The product name is written PreArrive: one word, capital P and capital A.
Primary wordmark with seal, vector.
Raster version for directories that need an upload.
Square mark for avatars and app icons.
Screenshot of a sample signed certificate.
The full artifact a host receives, with demo data.
1200×630 share image.
05Story angles
Available for written Q&A, podcast interviews, and background conversations. These are kept vendor-neutral on request.
Disclosure is not acknowledgment: why a rule sitting in a listing rarely carries a fee dispute on its own, and what a dated, per-item signature adds to the file.
The documentation burden moved to the front of the stay. Total Price Display put fees in the first price a guest sees; claim reviewers keep asking for dated, verifiable records.
What a claim reviewer actually reads: the evidence checklist behind AirCover and STR insurance damage claims, mapped to things a host can prepare before arrival.
Small operators without a PMS: how one-to-a-few-dozen-unit hosts run a paper trail without enterprise software.
Osiris Nunez, founder, Parameter LLC · hello@prearrive.com. A person who works on the product replies, usually within a few hours on weekdays. More on who we are: about PreArrive.
Build a packet and send yourself a test link to see the guest side. Free covers one property.
