Customizing rules and fees

A defensible rule is short, specific, and disclosure-style. "No smoking" is too vague. "Smoking is not permitted anywhere on the property. A documented violation results in a $250 cleaning fee" is enforceable.

Three patterns work for most rules:

• Behaviour → consequence. "No parties of any kind. A documented violation results in a $500 fee."
• Limit + threshold. "Quiet hours are 10pm – 7am local time. Documented disturbances result in a $100 fee per incident."
• Object + dollar amount. "Pets without prior approval result in a $200 fee per pet per stay."

The pattern works because it disclosed both the conduct standard and the consequence. AirCover and most insurance review processes look for both halves.

Each fee has an amount in cents, a label, an optional description, and a unit — "per stay", "per incident", "per night", "per pet per stay", and so on.

Common patterns hosts use:

• Smoking fee — $250 per incident
• Extra guest fee — $50 per guest per night
• Unauthorized pet — $200 per pet per stay
• Late checkout (without approval) — $75 per hour
• Excess trash / cleaning — $150 per incident

The signing page renders each fee as a separate tappable line and captures the per-fee acknowledgment timestamp.

• Welcome message — One short paragraph at the top of the signing page. Sets the tone.
• WiFi and door code — Shown in the confirmation email and on the post-sign page (which the guest can reopen until checkout).
• Check-in / parking / checkout / local notes — Bundled into the post-sign view as accordion sections. Use these instead of separate texts.

On the property page, the Airbnb block button generates the listing-page "Additional Rules" text from your rules + fees. Paste it into Airbnb so the listing carries the same disclosure your signing page does.

AirCover looks for both: the rule disclosed in the listing AND acknowledged by the guest. The block is the listing half; the certificate is the acknowledgment half.