—Teams & billing
PreArrive billing runs through Stripe. The plan picker and add-on steppers are in the app (Billing tab). Invoices, card changes, and cancellation live in the Stripe Customer Portal.
Annual billing is two months free across the line (Solo $90/yr, Host $190/yr, Pro $790/yr).
Every paid tier lets you scale by buying quantity-based add-ons without jumping tiers:
Set add-on quantities right in the Billing tab: use the +/− steppers for extra properties and teammate seats, then click Save & apply. Stripe prorates the change for the current period and charges or credits the difference on your next invoice. Only the team owner can change add-ons.
For invoices, card changes, and cancellation, use the Invoices, card & cancellation button below the steppers. That opens the Stripe Customer Portal.
Your effective property + seat caps update the moment you save an add-on change. The app reflects it right away, and a Stripe webhook confirms it shortly after. You don’t need to refresh; the next property-create or teammate-invite uses the new caps.
If you remove an add-on while you’re still over the new cap (e.g., you drop a seat while 5 admins exist), the change goes through, but existing properties and teammates are never deleted. The next property-create or teammate-invite is simply blocked until you’re back within the new cap.
Was this helpful?
Still stuck? Message us — we read every message and reply within a few hours on weekdays.